> ## Documentation Index
> Fetch the complete documentation index at: https://fliqr.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Your Team Members and Permissions in Fliqr AI

> Invite team members, assign roles that control their access level, and manage or remove members from your Fliqr AI account with ease.

Fliqr AI supports multiple team members under a single account. Each member is assigned a role that determines what they can view, edit, and configure. Getting roles right from the start prevents accidental changes to live flows and keeps billing and account settings restricted to the people responsible for them.

## Overview

There are three roles in Fliqr AI:

| Role      | Access                                                                                                              |
| --------- | ------------------------------------------------------------------------------------------------------------------- |
| **Owner** | Full access to all features, settings, and billing. Can delete the account. There is exactly one Owner per account. |
| **Admin** | Full access to all features and settings, except billing management and account deletion.                           |
| **Agent** | Access to Inbox and Contacts only. Cannot edit flows, automation rules, integrations, or settings.                  |

The Agent role is designed for live-chat operators who handle conversations in the Inbox. Restricting them to Inbox and Contacts means they can respond to customers without any risk of modifying the automation configuration.

## Prerequisites

* Owner or Admin access on the Fliqr AI account
* The email address of the person you want to invite

## Inviting a Team Member

<Steps>
  <Step title="Open Team settings">
    Go to **Settings → Team**.
  </Step>

  <Step title="Click Invite Member">
    Click the **Invite Member** button in the top-right corner.

    \[SCREENSHOT: Team management page with a list of members, their roles, and an Invite button]
  </Step>

  <Step title="Enter the email address">
    Type the team member's email address in the invitation form.
  </Step>

  <Step title="Select a role">
    Choose **Owner**, **Admin**, or **Agent** from the role dropdown. If you're inviting a customer support representative, Agent is almost always the right choice.
  </Step>

  <Step title="Send the invitation">
    Click **Send Invitation**. The invited person receives an email with a link to accept the invitation and set up their password. The invitation link expires after 48 hours.
  </Step>
</Steps>

<Tip>
  Use the Agent role for live-chat operators who only need Inbox access. This prevents accidental edits to flows or settings while still giving them everything they need to handle customer conversations.
</Tip>

## Changing a Team Member's Role

<Steps>
  <Step title="Open Team settings">
    Go to **Settings → Team**.
  </Step>

  <Step title="Select the team member">
    Click the member's name or row in the team list.
  </Step>

  <Step title="Change the role">
    Select the new role from the dropdown and click **Save**. The change takes effect immediately — the member's next page load will reflect the new permissions.
  </Step>
</Steps>

## Removing a Team Member

<Steps>
  <Step title="Open Team settings">
    Go to **Settings → Team**.
  </Step>

  <Step title="Select the team member">
    Click the member you want to remove.
  </Step>

  <Step title="Remove and confirm">
    Click **Remove Member** and confirm the action in the dialog. The member loses access immediately. Any conversations they were assigned to in the Inbox remain in the system and can be reassigned.
  </Step>
</Steps>

## Transferring Ownership

<Note>
  The Owner role can only be transferred, not duplicated. There is always exactly one Owner on an account. To transfer ownership to another team member, contact Fliqr AI support — this cannot be done through the Settings panel.
</Note>

## What's Next

<CardGroup cols={2}>
  <Card title="Billing" href="/docs/account/billing">
    Manage your subscription, payment method, and invoices.
  </Card>

  <Card title="Security" href="/docs/account/security">
    Enable two-factor authentication and manage API key security.
  </Card>
</CardGroup>