> ## Documentation Index
> Fetch the complete documentation index at: https://fliqr.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up the Instagram persistent menu

> Add always-available menu actions to Instagram DMs so users can rediscover key flows anytime.

The persistent menu is an always-on menu inside the conversation. Use it for top-level actions people may need at any time — pricing, support, human handoff, or restart.

## Supported channels

Persistent menu is available on:

* Instagram
* Messenger
* Website chat

## Create the menu

<Steps>
  <Step title="Open channel settings">
    Go to **Settings → Channels → Instagram**.
  </Step>

  <Step title="Edit the persistent menu">
    Find **Persistent Menu** and click **Edit**.
  </Step>

  <Step title="Add menu items">
    Create labels for your top actions and map each item to a published flow or URL action supported by the channel.
  </Step>

  <Step title="Optional: disable free-text input">
    Uncheck **Allow keyboard input** if you want users to choose menu actions instead of typing freely.
  </Step>

  <Step title="Save">
    Save your changes and test from a mobile Instagram DM thread.
  </Step>
</Steps>

<Note>
  Keep the menu short. Three to five clear actions work better than a long list of overlapping options.
</Note>

## Related

<CardGroup cols={2}>
  <Card title="Conversation starters" icon="message" href="/docs/channels/instagram/conversation-starters">
    Prompts shown when a new DM is opened.
  </Card>

  <Card title="Human handover" icon="inbox" href="/docs/core-concepts/ai-agents/human-handover">
    Add a menu item that routes to a live agent.
  </Card>
</CardGroup>