> ## Documentation Index
> Fetch the complete documentation index at: https://fliqr.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Automate SMS with Twilio and Fliqr AI

> Connect Twilio SMS to Fliqr AI for two-way texts, keyword flows, opt-outs, and compliant notifications.

SMS reaches people on any phone. Fliqr AI connects Twilio so you can run two-way SMS flows, collect opt-ins, and coordinate SMS with your other channels.

## Prerequisites

* A Twilio account and SMS-capable phone number
* Twilio **Account SID** and **Auth Token**
* Geo permissions enabled in Twilio for the countries you message
* Documented opt-in for every contact you text

## Connect SMS

<Steps>
  <Step title="Open SMS settings">
    Go to **Settings → Channels → SMS** and choose **Twilio**.
  </Step>

  <Step title="Enter credentials">
    Paste your Account SID and Auth Token, then select your Twilio number.
  </Step>

  <Step title="Save">
    Fliqr AI configures inbound webhooks for you.
  </Step>

  <Step title="Test">
    Text your Twilio number and confirm the message appears in Fliqr AI.
  </Step>
</Steps>

## Collect numbers and consent

* Capture phone numbers in web or messaging flows when needed
* Get explicit consent before outbound SMS
* Contacts can opt out with **STOP** — Fliqr AI / Twilio handle standard opt-out behavior

## Create SMS flows

Build flows with SMS-friendly copy. Because SMS has no buttons, use numbered replies or keywords and branch with conditions.

## Guides

<CardGroup cols={2}>
  <Card title="Import contacts" icon="file-import" href="/docs/channels/messenger/import-contacts">
    Upload SMS phone lists with country codes.
  </Card>

  <Card title="Voice" icon="phone" href="/docs/channels/voice">
    Use the same Twilio account for voice automation.
  </Card>
</CardGroup>

## Compliance

<Warning>
  US A2P 10DLC registration may be required before sending to US numbers. Always store opt-in proof and include clear opt-out language.
</Warning>