> ## Documentation Index
> Fetch the complete documentation index at: https://fliqr.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Twilio voice to Fliqr AI

> Use a Twilio voice number with Fliqr AI for IVR menus, gather input, recordings, and AI voice agents.

## Prerequisites

* Twilio account with a voice-enabled number
* Account SID and Auth Token

## Connect

<Steps>
  <Step title="Open Voice settings">
    Go to **Settings → Channels → Voice** and choose **Twilio**.
  </Step>

  <Step title="Enter credentials">
    Paste Account SID and Auth Token, then select your voice number.
  </Step>

  <Step title="Copy the webhook URL">
    Save and copy the voice webhook URL Fliqr AI provides.
  </Step>

  <Step title="Set the webhook in Twilio">
    In Twilio, open the number → Voice webhook → paste the URL as HTTP POST.
  </Step>

  <Step title="Test">
    Call the number and confirm your flow or greeting runs.
  </Step>
</Steps>

## Common voice blocks

| Block          | Use                            |
| -------------- | ------------------------------ |
| Say            | Speak text to the caller       |
| Gather         | Collect digits or speech       |
| Record         | Capture audio                  |
| Transfer       | Forward to a phone number      |
| Hang up        | End the call                   |
| AI Voice Agent | Open-ended spoken conversation |

<Tip>
  Start with a short IVR menu, then route to an AI Agent or human transfer only when needed.
</Tip>