> ## Documentation Index
> Fetch the complete documentation index at: https://fliqr.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Send WhatsApp broadcasts

> Broadcast flows to WhatsApp contacts inside the 24-hour window, or use template messages outside it.

Broadcasts send a published flow to many WhatsApp contacts at once — for announcements, reminders, and campaigns.

## Inside the 24-hour window

<Steps>
  <Step title="Create and publish a flow">
    Build the message in Flow Builder and publish it. Prefer WhatsApp or Omnichannel message types.
  </Step>

  <Step title="Open Broadcast">
    Go to **Broadcast** and click **Send**.
  </Step>

  <Step title="Select WhatsApp">
    Choose the **WhatsApp** channel.
  </Step>

  <Step title="Choose active contacts">
    Select contacts who interacted within the last 24 hours when sending a free-form / session message.
  </Step>

  <Step title="Send">
    Select your published flow and click **Send**.
  </Step>
</Steps>

## Outside the 24-hour window

Use a **WhatsApp template message** flow.

<Steps>
  <Step title="Create a template flow">
    Build and publish a flow that uses an approved WhatsApp template.
  </Step>

  <Step title="Broadcast as template">
    Go to **Broadcast → WhatsApp → Template Message**, select the template flow, and send.
  </Step>
</Steps>

<Warning>
  Template messages must be approved by Meta before you can broadcast them. Session messages outside the 24-hour window will fail.
</Warning>

## Related

<CardGroup cols={2}>
  <Card title="WhatsApp overview" icon="whatsapp" href="/docs/channels/whatsapp">
    Connection steps and channel limits.
  </Card>

  <Card title="Import contacts" icon="file-import" href="/docs/channels/messenger/import-contacts">
    Import WhatsApp numbers before broadcasting.
  </Card>
</CardGroup>