> ## Documentation Index
> Fetch the complete documentation index at: https://fliqr.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Sell with WhatsApp Commerce

> Connect a Meta product catalog to WhatsApp and let customers browse, cart, and check out inside Fliqr AI chats.

WhatsApp Commerce lets customers browse products, ask questions, build a cart, and check out without leaving WhatsApp. Fliqr AI connects that experience to your flows and automations.

## Setup

<Steps>
  <Step title="Create a Meta catalog">
    Create or reuse a Facebook product catalog in Meta Commerce Manager.
  </Step>

  <Step title="Connect the catalog to your WABA">
    Link the catalog to your WhatsApp Business Account in Meta. One catalog can connect to a WABA.
  </Step>

  <Step title="Enable commerce in Fliqr AI">
    With WhatsApp connected, use product/cart actions in flows and channel commerce settings as available in your workspace.
  </Step>
</Steps>

## What customers can do

| Action              | Behavior                                                    |
| ------------------- | ----------------------------------------------------------- |
| Browse products     | You send products or collections during a chat              |
| Ask about a product | Flows or AI Agents can answer from product context          |
| Build a cart        | Customers add items inside WhatsApp                         |
| Checkout            | Complete purchase through the configured checkout path      |
| Abandoned cart      | Trigger recovery messages when supported by your automation |

## Tips

* Keep product titles and images catalog-ready in Meta before sending them in chat
* Pair commerce with [broadcasts](/docs/channels/whatsapp/broadcasts) only when messaging policy allows
* For broader store setup, also see [Ecommerce overview](/docs/ecommerce/overview)

## Related

<CardGroup cols={2}>
  <Card title="Ecommerce overview" icon="store" href="/docs/ecommerce/overview">
    Catalog, cart, and order management in Fliqr AI.
  </Card>

  <Card title="WhatsApp overview" icon="whatsapp" href="/docs/channels/whatsapp">
    Connect WhatsApp and review messaging limits.
  </Card>
</CardGroup>