> ## Documentation Index
> Fetch the complete documentation index at: https://fliqr.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Fliqr AI to External Tools via Zapier and Make

> Use Zapier or Make.com to automate workflows between Fliqr AI and thousands of external apps — no code required for most integrations.

Zapier and Make.com are workflow automation platforms that sit between Fliqr AI and other software you use. Instead of writing custom code to sync data between systems, you build visual workflows — called Zaps (Zapier) or Scenarios (Make.com) — that trigger automatically when something happens in either system. This makes it practical to connect Fliqr AI to apps that don't have a native integration without involving a developer.

## Overview

Both platforms work by listening for a trigger event (something that happened) and then performing one or more actions (something to do in response). For example: a new contact is created in Fliqr AI → Zapier creates a row in Google Sheets and sends a Slack notification. Neither step requires code on your end.

Use Zapier or Make.com when:

* The tool you want to connect isn't in Fliqr AI's native integrations list.
* You need to chain multiple apps together in a single automated workflow.
* Your team is already using one of these platforms for other automations.

For high-frequency automations or cases where latency matters, webhooks directly to your own server will outperform both platforms.

## Prerequisites

* A Fliqr AI account (Pro plan or higher)
* A Zapier or Make.com account
* Your Fliqr AI API key — find it at **Settings → API → Copy Key**

## Zapier: Available Triggers and Actions

### Triggers (Fliqr AI → Zapier)

| Trigger        | Description                                               |
| -------------- | --------------------------------------------------------- |
| New Contact    | Fires when a new contact is created in Fliqr AI           |
| New Message    | Fires when an inbound message is received                 |
| Tag Applied    | Fires when a specific tag is applied to a contact         |
| Flow Completed | Fires when a contact completes a flow                     |
| New Order      | Fires when an order is placed via a Fliqr AI payment flow |

### Actions (Zapier → Fliqr AI)

| Action                  | Description                                          |
| ----------------------- | ---------------------------------------------------- |
| Send Message to Contact | Sends a message to a specific contact                |
| Trigger a Flow          | Enrolls a contact into a flow by ID                  |
| Add Tag                 | Applies a tag to a contact                           |
| Update Custom Field     | Sets the value of a custom field on a contact record |

## Setting Up Zapier

<Steps>
  <Step title="Create a Zapier account">
    Go to [zapier.com](https://zapier.com) and sign up or log in.
  </Step>

  <Step title="Create a new Zap">
    Click **Create Zap** from your Zapier dashboard.
  </Step>

  <Step title="Search for Fliqr AI">
    In the trigger app search box, type **Fliqr AI**. Select it from the results.

    \[SCREENSHOT: Zapier Zap editor showing Fliqr AI as the trigger app with "New Contact" event selected]
  </Step>

  <Step title="Connect your Fliqr AI account">
    When prompted, enter your Fliqr AI API key. Retrieve it from **Settings → API → Copy Key** in your Fliqr AI dashboard.
  </Step>

  <Step title="Select a trigger event">
    Choose the event that should start your Zap — for example, **New Contact**. Follow Zapier's prompts to test the trigger and confirm it returns sample data.
  </Step>

  <Step title="Add an action step">
    Click the **+** button to add an action. Choose the app you want to send data to (e.g., Google Sheets) and map the fields from the Fliqr AI trigger to the destination app's fields.
  </Step>

  <Step title="Turn on the Zap">
    Name your Zap and toggle it on. Zapier will now run the automation each time the trigger condition is met.
  </Step>
</Steps>

### Example: New Fliqr AI Contact → Row in Google Sheets

1. **Trigger:** Fliqr AI — New Contact
2. **Action:** Google Sheets — Create Spreadsheet Row
3. **Field mapping:** Contact name → Column A, Email → Column B, Phone → Column C, Created At → Column D

This keeps an external spreadsheet in sync with your Fliqr AI contact list without any manual exports.

<Tip>
  For high-volume automations (more than 1,000 events per day), use webhooks directly instead of Zapier to avoid hitting Zapier's task limits and to reduce latency.
</Tip>

## Make.com: Setting Up a Scenario

Make.com (formerly Integromat) gives you more control over data transformation and conditional logic than Zapier, at the cost of a steeper learning curve.

<Steps>
  <Step title="Create a Make.com account">
    Go to [make.com](https://make.com) and sign up or log in.
  </Step>

  <Step title="Create a new Scenario">
    Click **Create a new scenario** from your Make.com dashboard.
  </Step>

  <Step title="Add an HTTP module">
    Click the **+** button to add the first module. Search for **HTTP** and select **Make a request** or **Watch incoming data** depending on whether you're calling the Fliqr AI API (outbound) or receiving Fliqr AI webhook events (inbound).
  </Step>

  <Step title="Configure authentication">
    In the HTTP module's request headers, add:

    ```
    Authorization: Bearer YOUR_FLIQR_AI_API_KEY
    ```

    Replace `YOUR_FLIQR_AI_API_KEY` with the key from **Settings → API**.
  </Step>

  <Step title="Set the endpoint URL and method">
    Enter the Fliqr AI REST API endpoint for the action you want (e.g., `POST https://api.fliqr.ai/v1/contacts/{id}/tags` to add a tag). Refer to the API reference for available endpoints.
  </Step>

  <Step title="Map fields from your trigger">
    Use Make.com's visual mapper to pull values from the preceding module (your trigger source) into the API request body.
  </Step>

  <Step title="Schedule or activate the scenario">
    Set the scenario to run on a schedule or in real-time (for webhook-triggered scenarios), then click **Run once** to test before activating.
  </Step>
</Steps>

<Note>
  If a dedicated Fliqr AI module becomes available in the Make.com app marketplace, it will replace the HTTP module steps above and provide a guided field mapper. Check the Make.com app directory for the latest status.
</Note>

## What's Next

<CardGroup cols={2}>
  <Card title="Webhooks" href="/docs/integrations/webhooks">
    Build real-time, high-volume integrations by sending events directly to your server.
  </Card>

  <Card title="Native Integrations" href="/docs/integrations/native-integrations">
    Use Fliqr AI's built-in connectors for Google Sheets, Stripe, Twilio, and more.
  </Card>
</CardGroup>