# Fliqr AI > Fliqr AI documentation. Learn how to automate customer conversations across WhatsApp, Instagram, Messenger, Telegram, SMS, Email, Voice, and website chat using Fliqr AI's visual Flow Builder and AI Agents. Guides, API reference, and integration docs for building automated sales, support, and engagement workflows. ## Docs - [Welcome to Fliqr AI](https://fliqr.ai/docs/get-started/overview.md): Automate conversations across WhatsApp, Instagram, Messenger, Telegram, SMS, Email, Voice, and website chat with Fliqr AI Flows and AI Agents. - [Build and Publish Your First Fliqr AI Bot in 10 Minutes](https://fliqr.ai/docs/get-started/quickstart.md): Create a Fliqr AI account, connect website chat, build a two-block welcome flow, test it in the preview pane, and publish it to live users. - [Navigating the Fliqr AI Dashboard: A Section-by-Section Tour](https://fliqr.ai/docs/get-started/platform-tour.md): A section-by-section guide to the Fliqr AI dashboard covering Inbox, Flows, AI Agents, Contacts, Pipelines, Broadcasts, Analytics, and Settings. - [Create Your Fliqr AI Account and Set Up Your Workspace](https://fliqr.ai/docs/get-started/signup-login.md): Step-by-step guide to creating a Fliqr AI account with email or Google, verifying your email, setting up your workspace, and inviting teammates. - [Core concepts in Fliqr AI](https://fliqr.ai/docs/core-concepts/introduction.md): A short map of Fliqr AI — how channels, rules, Flows, AI Agents, Contacts, and Inbox fit together. - [Automate WhatsApp Business messaging with Fliqr AI](https://fliqr.ai/docs/channels/whatsapp.md): Connect WhatsApp Business API to Fliqr AI — templates, broadcasts, commerce, location requests, and AI Agents. - [Connect WhatsApp with a Meta System User](https://fliqr.ai/docs/channels/whatsapp/connect-system-user.md): Manually connect a WhatsApp Business Account to Fliqr AI using a Meta System User access token. - [Send WhatsApp broadcasts](https://fliqr.ai/docs/channels/whatsapp/broadcasts.md): Broadcast flows to WhatsApp contacts inside the 24-hour window, or use template messages outside it. - [Sell with WhatsApp Commerce](https://fliqr.ai/docs/channels/whatsapp/commerce.md): Connect a Meta product catalog to WhatsApp and let customers browse, cart, and check out inside Fliqr AI chats. - [Automate Instagram DMs and engagement with Fliqr AI](https://fliqr.ai/docs/channels/instagram.md): Connect an Instagram Professional account to Fliqr AI and automate DMs, story replies, story mentions, comments, conversation starters, and the persistent menu. - [Auto-reply to Instagram Story replies](https://fliqr.ai/docs/channels/instagram/story-replies.md): Automatically reply with text or a flow when someone responds to your Instagram Stories in Fliqr AI. - [Auto-reply to Instagram Story mentions](https://fliqr.ai/docs/channels/instagram/story-mentions.md): Send an automatic DM when someone mentions your Instagram Professional account in their Story. - [Auto-reply to Instagram and Facebook comments](https://fliqr.ai/docs/channels/instagram/comment-automation.md): Turn post comments into conversations with public replies and private Instagram or Messenger DMs in Fliqr AI. - [Reply to Instagram comments with an AI Agent](https://fliqr.ai/docs/channels/instagram/ai-comment-replies.md): Use a Fliqr AI Agent for public comment replies and private Instagram or Messenger follow-ups. - [Set up Instagram conversation starters](https://fliqr.ai/docs/channels/instagram/conversation-starters.md): Show FAQ-style prompts when someone opens a new Instagram DM with your Fliqr AI-connected account. - [Set up the Instagram persistent menu](https://fliqr.ai/docs/channels/instagram/persistent-menu.md): Add always-available menu actions to Instagram DMs so users can rediscover key flows anytime. - [Automate Facebook Messenger with Fliqr AI](https://fliqr.ai/docs/channels/messenger.md): Connect a Facebook Page to Fliqr AI and configure greeting, welcome message, conversation starters, menus, comments, and marketing messages. - [Set the Messenger greeting message](https://fliqr.ai/docs/channels/messenger/greeting-message.md): Write the short Messenger greeting people see before they start a chat with your Facebook Page. - [Set the Messenger welcome message](https://fliqr.ai/docs/channels/messenger/welcome-message.md): Choose the flow Fliqr AI sends when someone taps Get Started on your Facebook Page. - [Set Messenger conversation starters](https://fliqr.ai/docs/channels/messenger/conversation-starters.md): Show FAQ-style prompts when someone opens a new Messenger conversation with your Page. - [Set the Messenger persistent menu](https://fliqr.ai/docs/channels/messenger/persistent-menu.md): Add always-available menu actions to Messenger threads in Fliqr AI. - [Send Messenger marketing messages](https://fliqr.ai/docs/channels/messenger/marketing-messages.md): Use Messenger List opt-in to message people about promotions outside the standard 24-hour window. - [Use Messenger personas](https://fliqr.ai/docs/channels/messenger/personas.md): Create alternate Messenger sender names and profile images for seasonal or branded conversations. - [Enable or disable the Messenger composer](https://fliqr.ai/docs/channels/messenger/message-composer.md): Dynamically allow or block free-text keyboard input during a Messenger flow. - [Import contacts into Fliqr AI](https://fliqr.ai/docs/channels/messenger/import-contacts.md): Import Messenger PSIDs, WhatsApp numbers, and SMS phone contacts into your Fliqr AI workspace. - [Get JSON for Messenger ads](https://fliqr.ai/docs/channels/messenger/ads-json.md): Export flow JSON so click-to-Messenger Facebook ads can hand conversations to Fliqr AI. - [Automate Telegram with Fliqr AI](https://fliqr.ai/docs/channels/telegram.md): Connect a Telegram bot to Fliqr AI, build omnichannel flows, send broadcasts, and optionally link Telegram Business mode. - [Send Telegram broadcasts](https://fliqr.ai/docs/channels/telegram/broadcasts.md): Broadcast a published flow to your Telegram contacts from Fliqr AI. - [Connect Telegram Business mode](https://fliqr.ai/docs/channels/telegram/business-mode.md): Route Telegram Business private chats to your Fliqr AI bot using BotFather Business mode. - [Automate Viber with Fliqr AI](https://fliqr.ai/docs/channels/viber.md): Create a Viber bot, connect it to Fliqr AI, and automate conversations and broadcasts without a 24-hour messaging window. - [Send Viber broadcasts](https://fliqr.ai/docs/channels/viber/broadcasts.md): Broadcast a published flow to your Viber contacts from Fliqr AI. - [Automate SMS with Twilio and Fliqr AI](https://fliqr.ai/docs/channels/sms.md): Connect Twilio SMS to Fliqr AI for two-way texts, keyword flows, opt-outs, and compliant notifications. - [Send Automated Emails from Fliqr AI Conversation Flows](https://fliqr.ai/docs/channels/email.md): Send automated HTML and plain-text emails from Fliqr AI flows — configure custom SMTP or built-in sending, verify your domain, and go live. - [Build voice and IVR automations in Fliqr AI](https://fliqr.ai/docs/channels/voice.md): Connect Twilio or AudioCodes to Fliqr AI for IVR menus, speech flows, and AI voice agents. - [Connect Twilio voice to Fliqr AI](https://fliqr.ai/docs/channels/voice/twilio.md): Use a Twilio voice number with Fliqr AI for IVR menus, gather input, recordings, and AI voice agents. - [Connect AudioCodes voice to Fliqr AI](https://fliqr.ai/docs/channels/voice/audiocodes.md): Use AudioCodes with Fliqr AI for telephony interconnect, conversational IVR, and speech-driven voice bots. - [Add a Website Chat Widget to Your Site with Fliqr AI](https://fliqr.ai/docs/channels/website-chat.md): Embed the Fliqr AI chat widget on any website — customize colors, avatar, and welcome messages, then pass visitor data for personalized conversations. - [Request a contact's location](https://fliqr.ai/docs/channels/request-location.md): Ask contacts to share their location on WhatsApp, Telegram, Viber, and Messenger, then use latitude and longitude in flows. - [Flows: the Fliqr AI Flow Builder](https://fliqr.ai/docs/core-concepts/flows.md): Build deterministic, visual conversation scripts with the Fliqr AI Flow Builder — concepts, blocks, publishing, limits, and best practices. - [Flow Builder concepts](https://fliqr.ai/docs/core-concepts/flows/concepts.md): Understand how Fliqr AI Flows work — deterministic paths, contact context, personalization, omnichannel messages, and draft vs published versions. - [Use the Flow Builder canvas](https://fliqr.ai/docs/core-concepts/flows/builder.md): Tour the Fliqr AI Flow Builder canvas — add blocks, connect paths, organize large graphs, and open the test simulator. - [Send messages and media in a Flow](https://fliqr.ai/docs/core-concepts/flows/messages-and-media.md): Use Message, Quick Replies, and Cards in Fliqr AI Flows — plus per-channel media formats, sizes, and interactive limits. - [Collect data in a Flow](https://fliqr.ai/docs/core-concepts/flows/collect-data.md): Capture answers with User Input, write custom fields, and tag contacts inside Fliqr AI Flows. - [Branch a Flow with conditions](https://fliqr.ai/docs/core-concepts/flows/conditions.md): Use the Condition block in Fliqr AI to route contacts by custom fields, tags, channel, and other contact properties. - [Pause a Flow with delays](https://fliqr.ai/docs/core-concepts/flows/delays.md): Use the Delay block to wait seconds to days between steps, and know when to use drip campaigns instead. - [Chain Flows with Go to Flow](https://fliqr.ai/docs/core-concepts/flows/go-to-flow.md): Hand a contact from one Fliqr AI Flow to another while keeping contact context — the key to modular Flow design. - [Use AI Actions inside a Flow](https://fliqr.ai/docs/core-concepts/flows/ai-actions.md): Call the LLM for a single step inside a Fliqr AI Flow — classify intent, summarize input, or extract fields without a full AI Agent. - [Call APIs with External Request](https://fliqr.ai/docs/core-concepts/flows/external-requests.md): Use the External Request block in Fliqr AI Flows to GET or POST to your APIs and map JSON responses into custom fields. - [Dynamic content from your API](https://fliqr.ai/docs/core-concepts/flows/dynamic-content.md): Return messages and actions from your server so Fliqr AI can deliver channel-ready content inside a Flow External Request. - [Extract data from JSON](https://fliqr.ai/docs/core-concepts/flows/extract-json.md): Use Get data from JSON in Fliqr AI Flows to parse JSONPath values into custom fields — including AI responses that return JSON. - [Dynamic multiple choice options](https://fliqr.ai/docs/core-concepts/flows/dynamic-choices.md): Build multiple-choice questions in Fliqr AI whose options come from a custom field, Google Sheets, or an API response. - [Test and publish a Flow](https://fliqr.ai/docs/core-concepts/flows/test-and-publish.md): Verify every branch in the Fliqr AI Flow simulator, publish safely, and avoid breaking contacts mid-conversation. - [Run drip campaigns with Flows](https://fliqr.ai/docs/core-concepts/flows/drip-campaigns.md): Schedule a series of Fliqr AI Flows over time — create a drip, subscribe contacts from a Flow or the inbox, and unsubscribe cleanly. - [Manage and duplicate Flows](https://fliqr.ai/docs/core-concepts/flows/manage-and-duplicate.md): Duplicate Fliqr AI Flows for safe releases, copy a Flow to another workspace or page, and keep your Flow library maintainable. - [Trigger a Flow](https://fliqr.ai/docs/core-concepts/flows/trigger-a-flow.md): Start a published Fliqr AI Flow from Automation Rules, menus, broadcasts, the inbox, drip campaigns, or the API. - [Flow blocks reference](https://fliqr.ai/docs/core-concepts/flows/blocks-reference.md): Catalog of Fliqr AI Flow Builder blocks — messages, data, logic, and integrations — with links to detailed guides. - [System fields in Flows](https://fliqr.ai/docs/core-concepts/flows/system-fields.md): Reference of Fliqr AI system fields you can use as {{placeholders}} in Flows — contact, account, ads, commerce, and channel-specific values. - [Common Flow Builder errors and solutions](https://fliqr.ai/docs/core-concepts/flows/common-errors.md): Fix the most common Fliqr AI Flow Builder and delivery errors for Messenger, Instagram, WhatsApp, email, SMS, External Request, and integrations. - [Flow Builder limits](https://fliqr.ai/docs/core-concepts/flows/limits.md): Hard limits for Fliqr AI Flows — blocks per flow, flows per account, conditions per block, and media size caps by channel. - [Flow Builder best practices](https://fliqr.ai/docs/core-concepts/flows/best-practices.md): Practical standards for Fliqr AI Flows — naming, modularity, omnichannel design, fallbacks, testing, and publish discipline. - [Flow recipes and patterns](https://fliqr.ai/docs/core-concepts/flows/recipes.md): Proven Fliqr AI Flow patterns for menus, lead qualification, booking, location, nurture drips, and AI-assisted routing. - [AI Agents and automation in Fliqr AI](https://fliqr.ai/docs/core-concepts/ai-agents.md): Build LLM-powered AI Agents in Fliqr AI — providers, prompts, knowledge, functions, MCP, multimodal tools, handover, and best practices. - [AI Agents: LLM-Powered Conversational Automation in Fliqr AI](https://fliqr.ai/docs/core-concepts/ai-agents/concepts.md): AI Agents use a language model to interpret any message and respond based on a system prompt, knowledge base, and function calls — no script required. - [Connect an AI Model Provider to Your Fliqr AI Account](https://fliqr.ai/docs/core-concepts/ai-agents/ai-providers.md): Connect OpenAI, Google Gemini, Anthropic Claude, or DeepSeek to power your AI Agents. Bring your own API key or use Fliqr AI's included quota. - [Create and train an AI Agent](https://fliqr.ai/docs/core-concepts/ai-agents/create-agent.md): Create a Fliqr AI Agent, connect a model provider, add business data via prompts and files, and start answering customer messages. - [Write Effective AI Agent System Prompts in Fliqr AI](https://fliqr.ai/docs/core-concepts/ai-agents/prompt-engineering.md): Write system prompts that control your AI Agent's tone, scope, and output format — including structured JSON output and dynamic contact field injection. - [Train Your Fliqr AI Agent Using a Knowledge Base Source](https://fliqr.ai/docs/core-concepts/ai-agents/knowledge-sources.md): Add URLs, PDFs, plain text, and YouTube transcripts to ground your AI Agent in your own content instead of the model's general training data. - [Add files to an AI Agent](https://fliqr.ai/docs/core-concepts/ai-agents/files.md): Upload documents to Fliqr AI Files and attach them to an AI Agent so answers stay grounded in your PDFs, DOCX, CSV, and more. - [Functions and Actions: Connecting AI to External APIs](https://fliqr.ai/docs/core-concepts/ai-agents/functions-actions.md): Let your AI Agent call external APIs mid-conversation — check order status, fetch live data, or trigger actions in other systems using defined functions. - [Connect AI Agents to MCP servers](https://fliqr.ai/docs/core-concepts/ai-agents/mcp-servers.md): Attach Model Context Protocol (MCP) servers to Fliqr AI Agents so they can use Shopify, Stripe, Zapier, Make, and other MCP-capable systems. - [Send rich responses from an AI Agent](https://fliqr.ai/docs/core-concepts/ai-agents/rich-responses.md): Instruct Fliqr AI Agents to return JSON that renders as buttons, quick replies, images, videos, carousels, and files across channels. - [Analyze images with AI Vision](https://fliqr.ai/docs/core-concepts/ai-agents/vision.md): Use OpenAI, Google Gemini, or Claude Vision in Fliqr AI Flows to analyze images customers send — damage photos, screenshots, receipts, and more. - [Generate and edit images with AI](https://fliqr.ai/docs/core-concepts/ai-agents/image-generation.md): Generate images from text with OpenAI, Google Gemini, or xAI in Fliqr AI Flows — and edit images with Gemini when supported. - [Convert speech to text with OpenAI](https://fliqr.ai/docs/core-concepts/ai-agents/speech-to-text.md): Transcribe voice messages in Fliqr AI Flows using OpenAI speech-to-text, then reply or route based on the transcript. - [Read documents customers send](https://fliqr.ai/docs/core-concepts/ai-agents/read-documents.md): Use AI in Fliqr AI to extract information from documents contacts upload in chat — invoices, contracts, IDs, and support attachments. - [Appointment scheduling with AI](https://fliqr.ai/docs/core-concepts/ai-agents/appointment-scheduling.md): Let a Fliqr AI Agent check availability and book appointments using AI Functions connected to your appointment calendar. - [Route Conversations to Live Agents with Human Handover](https://fliqr.ai/docs/core-concepts/ai-agents/human-handover.md): Pause AI automation and transfer conversations to your team in the Live Inbox — triggered by keywords, AI signals, Flow actions, or manual takeover. - [Keywords and AI response priority](https://fliqr.ai/docs/core-concepts/ai-agents/keywords-and-priority.md): Understand how Fliqr AI chooses between keywords, AI Agents, and fallback Flows when a contact sends a message. - [AI Agent best practices](https://fliqr.ai/docs/core-concepts/ai-agents/best-practices.md): Practical standards for reliable Fliqr AI Agents — prompts, knowledge, tools, testing, cost control, and safe handover. - [AI Agents limits](https://fliqr.ai/docs/core-concepts/ai-agents/limits.md): Limits that affect Fliqr AI Agents — included tokens, knowledge base size, context windows, and related platform caps. - [Managing Contacts, Tags, and Custom Fields in Fliqr AI](https://fliqr.ai/docs/core-concepts/contacts.md): Every person who messages you becomes a Contact. Learn how tags, custom fields, and segments let you store, find, and act on contact data. - [Live Inbox in Fliqr AI](https://fliqr.ai/docs/inbox/overview.md): Use the Fliqr AI Live Inbox to assign conversations, reply as a human, send Flows and WhatsApp templates, and manage follow-ups. - [Assign conversations to admins and teams](https://fliqr.ai/docs/inbox/assign-conversations.md): Create Inbox teams, assign chats manually or from a Flow, and use auto-assign with equal distribution rules in Fliqr AI. - [Transfer a conversation to a human or bot](https://fliqr.ai/docs/inbox/transfer-human-bot.md): Pause Fliqr AI automation for live chat, or return a conversation to the bot from the Inbox, Contacts, or a Flow. - [Send a Flow from the Inbox](https://fliqr.ai/docs/inbox/send-flow.md): Launch a published Fliqr AI Flow to a contact directly from the Live Inbox while chatting. - [Send WhatsApp template messages from the Inbox](https://fliqr.ai/docs/inbox/whatsapp-templates.md): Send Meta-approved WhatsApp template messages to contacts from the Fliqr AI Live Inbox when you need to re-open a conversation. - [Use saved replies in the Inbox](https://fliqr.ai/docs/inbox/saved-replies.md): Create shortcut macros in Fliqr AI so agents insert greetings and FAQ answers instantly while chatting. - [Filter conversations in the Inbox](https://fliqr.ai/docs/inbox/filter-conversations.md): Filter the Fliqr AI Inbox by human/bot, assigned state, channel, unread, blocked, follow-up, archived, and custom conditions. - [Mark a conversation as a follow-up](https://fliqr.ai/docs/inbox/follow-ups.md): Flag Inbox conversations for later follow-up in Fliqr AI — manually or from a Flow action. - [Add notes to a contact in the Inbox](https://fliqr.ai/docs/inbox/notes.md): Leave internal notes on a contact from the Fliqr AI Inbox so teammates see context without messaging the customer. - [View executed actions in the Inbox](https://fliqr.ai/docs/inbox/activity-log.md): See actions performed on a contact in the Fliqr AI Inbox — assignments, transfers, Flow sends, and other executed events. - [Archive a conversation](https://fliqr.ai/docs/inbox/archive.md): Archive Inbox conversations in Fliqr AI from the Inbox or a Flow — threads unarchive automatically when the contact messages again. - [Block a contact](https://fliqr.ai/docs/inbox/block-contact.md): Block unwanted contacts from the Fliqr AI Inbox or a Flow so they stop receiving automation and cluttering the queue. - [Delete a contact](https://fliqr.ai/docs/inbox/delete-contact.md): Permanently delete contacts from the Fliqr AI Inbox, Contacts list, or a Flow action. - [Pipelines in Fliqr AI](https://fliqr.ai/docs/core-concepts/pipelines.md): Track deals, tickets, and opportunities on Kanban pipelines in Fliqr AI — stages, cards, permissions, and Flow automation. - [Manage pipeline stages and cards](https://fliqr.ai/docs/core-concepts/pipelines/stages-and-cards.md): Create pipeline stages, add opportunity cards, drag contacts between stages, and set priorities in Fliqr AI. - [Automate pipelines with Flows](https://fliqr.ai/docs/core-concepts/pipelines/automation.md): Move Fliqr AI pipeline cards from Flows and trigger Flows when cards are created, updated, or change stage. - [Pipeline permissions](https://fliqr.ai/docs/core-concepts/pipelines/permissions.md): Control which Fliqr AI admins can access each pipeline while super admins retain full access. - [Automation Rules: Trigger Flows from Events in Fliqr AI](https://fliqr.ai/docs/core-concepts/automation-rules.md): Automation Rules map platform events — keywords, button clicks, tag changes, webhooks — to actions like starting a Flow or updating a contact. - [Ads automation in Fliqr AI](https://fliqr.ai/docs/ads/overview.md): Connect Facebook Lead Ads and Conversion API events to Fliqr AI so new leads enter automation and conversions feed Meta Ads optimization. - [Automate Facebook Lead Ads](https://fliqr.ai/docs/ads/facebook-lead-ads.md): Connect Facebook Lead Ad forms to Fliqr AI — map fields to custom fields and start a Flow for every new lead. - [Send conversion events to Facebook](https://fliqr.ai/docs/ads/conversion-events.md): Connect Meta Pixel Conversion API to Fliqr AI and send standard events from Flows for Ads Manager optimization. - [Sell Products Directly Inside Conversations with Fliqr AI](https://fliqr.ai/docs/ecommerce/overview.md): Let customers browse products, add to cart, and complete checkout without leaving the chat — across WhatsApp, Website Chat, and Messenger. - [Set Up and Manage Your Product Catalog in Fliqr AI](https://fliqr.ai/docs/ecommerce/catalog.md): Create and manage the products customers can browse and buy in chat. Add products manually or import in bulk via CSV, then display them in your Flows. - [Configure Your In-Chat Cart and Checkout in Fliqr AI](https://fliqr.ai/docs/ecommerce/cart-checkout.md): Build an in-chat checkout flow that collects your customer's order, shipping address, and payment — from cart to confirmed order inside the conversation. - [Accept Payments Inside Conversations with Fliqr AI](https://fliqr.ai/docs/ecommerce/payments.md): Connect Stripe or PayPal to Fliqr AI and collect payments at checkout without customers leaving the conversation — with real-time webhook status updates. - [Track and Manage Customer Orders in Fliqr AI Dashboard](https://fliqr.ai/docs/ecommerce/order-management.md): View order status, update fulfillment, add tracking numbers, and trigger automated shipping notifications from the Orders panel in Fliqr AI. - [Native Integrations Available in Fliqr AI Platform](https://fliqr.ai/docs/integrations/native-integrations.md): Connect Fliqr AI to Google Sheets, Stripe, Twilio, OpenAI, and more without third-party middleware. All integrations are pre-built and maintained. - [Connect Fliqr AI to External Tools via Zapier and Make](https://fliqr.ai/docs/integrations/zapier-make.md): Use Zapier or Make.com to automate workflows between Fliqr AI and thousands of external apps — no code required for most integrations. - [Send and Receive Real-Time Data with Fliqr AI Webhooks](https://fliqr.ai/docs/integrations/webhooks.md): Use outbound webhooks to receive real-time Fliqr AI events on your server, and the REST API to trigger actions in Fliqr AI from external systems. - [Measure Conversation Performance Metrics in Fliqr AI](https://fliqr.ai/docs/analytics/conversation-performance.md): Track conversation volume, flow completion rates, drop-off points, and channel breakdown to understand how your automations perform over time. - [Track Sales Metrics and Revenue Analytics in Fliqr AI](https://fliqr.ai/docs/analytics/sales-analytics.md): Monitor revenue, order volume, conversion rates, and pipeline health across all channels directly from the Fliqr AI Sales Analytics dashboard. - [Find and Fix Unanswered Contact Messages in Fliqr AI](https://fliqr.ai/docs/analytics/unanswered-messages.md): Review inbound messages that received no automated reply, identify coverage gaps in your flows, and build rules to handle them going forward. - [Manage Your Team Members and Permissions in Fliqr AI](https://fliqr.ai/docs/account/team-admin.md): Invite team members, assign roles that control their access level, and manage or remove members from your Fliqr AI account with ease. - [Manage Your Fliqr AI Subscription, Plans, and Billing](https://fliqr.ai/docs/account/billing.md): View your plan, update payment details, download invoices, and upgrade or cancel your Fliqr AI subscription from the Billing settings panel. - [Account Security Settings and Data Handling in Fliqr AI](https://fliqr.ai/docs/account/security.md): Configure two-factor authentication, manage API key security, understand data retention policies, and review Fliqr AI's compliance posture. - [Diagnosing and Fixing Channel Connection Errors in Fliqr AI](https://fliqr.ai/docs/troubleshooting/channel-errors.md): Identify and resolve the most common delivery and connection errors for WhatsApp, Instagram, Messenger, Telegram, SMS, and Voice channels. - [Fliqr AI Platform Limits, Quotas, and Rate Limits Guide](https://fliqr.ai/docs/troubleshooting/platform-limits.md): Reference guide for API rate limits, contact caps, flow builder constraints, AI agent limits, and file upload sizes across Fliqr AI plans. - [Frequently Asked Questions About Fliqr AI Features and Plans](https://fliqr.ai/docs/troubleshooting/faq.md): Answers to the most common questions about Fliqr AI's features, plans, AI capabilities, channel support, data handling, and getting started. - [Authenticate your requests](https://fliqr.ai/docs/api-reference/authentication.md): Generate an API access token and pass it in the X-ACCESS-TOKEN header on every Fliqr AI API request. - [API reference](https://fliqr.ai/docs/api-reference/introduction.md): Explore the Fliqr AI REST API with interactive endpoint docs and an API playground. - [API Rate Limits, Request Budgets, and Backoff — Fliqr AI](https://fliqr.ai/docs/api-reference/rate-limits.md): Understand how Fliqr AI enforces per-key request budgets, read rate limit headers, and handle 429 responses without dropping data. - [Error Codes and HTTP Responses in the Fliqr AI API](https://fliqr.ai/docs/api-reference/errors.md): A complete reference for every HTTP status code and error object the Fliqr AI API returns, with guidance on how to handle each case. - [Receive Real-Time Event Notifications via Fliqr AI Webhooks](https://fliqr.ai/docs/api-reference/webhooks.md): Register an HTTPS endpoint to receive instant event notifications from Fliqr AI — new messages, contacts, flow completions, and more. - [Get account information](https://fliqr.ai/docs/api-reference/accounts/get-account-information.md): Get business account details. - [Get account admins](https://fliqr.ai/docs/api-reference/accounts/get-account-admins.md): Get all admins from a business account. - [Get account teams](https://fliqr.ai/docs/api-reference/accounts/get-account-teams.md): Get all teams from a bot account. - [Get account tags](https://fliqr.ai/docs/api-reference/accounts/get-account-tags.md): Get all tags from a business account. - [Create tag](https://fliqr.ai/docs/api-reference/accounts/create-tag.md): Create a new tag - [Get tag by ID](https://fliqr.ai/docs/api-reference/accounts/get-tag-by-id.md): Get tag by id - [Delete tag](https://fliqr.ai/docs/api-reference/accounts/delete-tag.md): Delete a tag - [Get tag by name](https://fliqr.ai/docs/api-reference/accounts/get-tag-by-name.md): Get a tag by name - [Get account flows](https://fliqr.ai/docs/api-reference/accounts/get-account-flows.md): Get all flows from a business account. - [Get account custom fields](https://fliqr.ai/docs/api-reference/accounts/get-account-custom-fields.md): Get all custom fields from a business account. - [Create custom field](https://fliqr.ai/docs/api-reference/accounts/create-custom-field.md): Create a custom field - [Get custom field by ID](https://fliqr.ai/docs/api-reference/accounts/get-custom-field-by-id.md): Get custom field by id - [Get custom field by name](https://fliqr.ai/docs/api-reference/accounts/get-custom-field-by-name.md): Get custom field by name - [Get b field value](https://fliqr.ai/docs/api-reference/accounts/get-b-field-value.md): Get bot field value by id - [Set b field](https://fliqr.ai/docs/api-reference/accounts/set-b-field.md): Set a bot field value - [Remove b field](https://fliqr.ai/docs/api-reference/accounts/remove-b-field.md): Unset the value of a bot field - [Get account integrations](https://fliqr.ai/docs/api-reference/accounts/get-account-integrations.md): Get all integrations from a business account. - [Generate template link](https://fliqr.ai/docs/api-reference/accounts/generate-template-link.md): Generate single-use template link - [Get user by name](https://fliqr.ai/docs/api-reference/contacts/get-user-by-name.md): Get contact by contact id - [Find by custom field](https://fliqr.ai/docs/api-reference/contacts/find-by-custom-field.md): Find contacts by custom field value. It will return maximum 100 contacts. The results are sorted by the last custom field value update for a contact. - [Get user tags](https://fliqr.ai/docs/api-reference/contacts/get-user-tags.md): Get all tags added to this contact - [Add tag to user](https://fliqr.ai/docs/api-reference/contacts/add-tag-to-user.md): Add a tag to the contact - [Remove tag from user](https://fliqr.ai/docs/api-reference/contacts/remove-tag-from-user.md): remove a tag from the contact - [Create new contact](https://fliqr.ai/docs/api-reference/contacts/create-new-contact.md): Creates a new contact. - [Get user fields](https://fliqr.ai/docs/api-reference/contacts/get-user-fields.md): Get all custom fields from a contact - [Get field value](https://fliqr.ai/docs/api-reference/contacts/get-field-value.md): Get custom field value by id - [Add field to user](https://fliqr.ai/docs/api-reference/contacts/add-field-to-user.md): Set a contact custom field - [Remove field from user](https://fliqr.ai/docs/api-reference/contacts/remove-field-from-user.md): remove a custom field from the contact - [Send flow to user](https://fliqr.ai/docs/api-reference/contacts/send-flow-to-user.md): Send a flow to contact - [Send text message](https://fliqr.ai/docs/api-reference/contacts/send-text-message.md): Send text message to the contact - [Send file](https://fliqr.ai/docs/api-reference/contacts/send-file.md): Send file - [Send content](https://fliqr.ai/docs/api-reference/contacts/send-content.md): Allows to run multiple actions and send multiple messages. Works for all channels. - [AI save messages](https://fliqr.ai/docs/api-reference/contacts/ai-save-messages.md): Save a message to the contact message history (AI) - [Get AI agents](https://fliqr.ai/docs/api-reference/ai-agents/get-ai-agents.md): Get list of AI agents - [Get AI by ID](https://fliqr.ai/docs/api-reference/ai-agents/get-ai-by-id.md): Get AI agent by id - [Update AI by ID](https://fliqr.ai/docs/api-reference/ai-agents/update-ai-by-id.md): Update AI agent by id - [Get AI functions](https://fliqr.ai/docs/api-reference/ai-agents/get-ai-functions.md): Get list of AI Functions - [Get AI MCPs](https://fliqr.ai/docs/api-reference/ai-agents/get-ai-mcps.md): Get list of AI MCPs - [Get AI files](https://fliqr.ai/docs/api-reference/ai-agents/get-ai-files.md): Get list of AI Files - [Get pipelines](https://fliqr.ai/docs/api-reference/pipelines/get-pipelines.md): Get list of pipelines - [Get pipeline](https://fliqr.ai/docs/api-reference/pipelines/get-pipeline.md): Get list of pipelines - [Get pipeline stages](https://fliqr.ai/docs/api-reference/pipelines/get-pipeline-stages.md): Get list of pipeline stages - [Get pipeline custom fields](https://fliqr.ai/docs/api-reference/pipelines/get-pipeline-custom-fields.md): Get all custom fields from a pipeline. - [Pipelines get cards](https://fliqr.ai/docs/api-reference/pipelines/pipelines-get-cards.md): Get list of opportunities / tickets - [Pipelines add card](https://fliqr.ai/docs/api-reference/pipelines/pipelines-add-card.md): Creates an opportunity / ticket. - [Pipelines get card](https://fliqr.ai/docs/api-reference/pipelines/pipelines-get-card.md): Get an opportunity / ticket - [Pipelines update card](https://fliqr.ai/docs/api-reference/pipelines/pipelines-update-card.md): Updates an opportunity / ticket. - [Pipelines delete card](https://fliqr.ai/docs/api-reference/pipelines/pipelines-delete-card.md): Delete an opportunity / ticket - [Pipelines transfer card](https://fliqr.ai/docs/api-reference/pipelines/pipelines-transfer-card.md): Transfer an opportunity / ticket to another pipeline. - [Pipelines get comments](https://fliqr.ai/docs/api-reference/pipelines/pipelines-get-comments.md): Get list of comments of an opportunity / ticket - [Pipelines add comment](https://fliqr.ai/docs/api-reference/pipelines/pipelines-add-comment.md): Creates a new comment on an opportunity / ticket. - [Pipelines delete comment](https://fliqr.ai/docs/api-reference/pipelines/pipelines-delete-comment.md): Delete a comment of an opportunity / ticket - [Send product](https://fliqr.ai/docs/api-reference/ecommerce/send-product.md): Send a product message to the contact - [Get user cart](https://fliqr.ai/docs/api-reference/ecommerce/get-user-cart.md): Get the contact cart ready for checkout - [Clear user cart](https://fliqr.ai/docs/api-reference/ecommerce/clear-user-cart.md): Clear the contact cart - [Pay order](https://fliqr.ai/docs/api-reference/ecommerce/pay-order.md): Mark an order as Paid. - [Get user order](https://fliqr.ai/docs/api-reference/ecommerce/get-user-order.md): Get order information - [Change order](https://fliqr.ai/docs/api-reference/ecommerce/change-order.md): Change order status. - [Add product cart](https://fliqr.ai/docs/api-reference/ecommerce/add-product-cart.md): Add a product to contact cart - [Remove product cart](https://fliqr.ai/docs/api-reference/ecommerce/remove-product-cart.md): remove a product from contact cart - [Get product by ID](https://fliqr.ai/docs/api-reference/ecommerce/get-product-by-id.md): Get product by id - [Update product](https://fliqr.ai/docs/api-reference/ecommerce/update-product.md): Update product. - [Get calendars](https://fliqr.ai/docs/api-reference/appointments/get-calendars.md): Get list of calendars - [Get calendar by ID](https://fliqr.ai/docs/api-reference/appointments/get-calendar-by-id.md): Get calendar by ID - [Install template](https://fliqr.ai/docs/api-reference/templates/install-template.md): Install a template to your account - [AGENTS](https://fliqr.ai/docs/AGENTS.md) - [Fliqr AI: Automate Conversations Across Every Channel](https://fliqr.ai/docs/index.md): Learn how to build automated conversations across WhatsApp, Instagram, Messenger, Telegram, SMS, Email, Voice, and website chat with Fliqr AI. ## OpenAPI Specs - [openapi](https://fliqr.ai/docs/openapi.json)