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Use a location request when you need delivery address context, nearby-store logic, or field-service routing.

Supported channels

  • WhatsApp
  • Telegram
  • Viber
  • Messenger (where location sharing is available)

Request location in a flow

1

Open your flow

In Flow Builder, add a block that requests the user’s location / get user data.
2

Ask the contact to share

Send the location request. The contact confirms sharing from their chat app.
3

Store the result

Save the returned geo data in the custom field configured on the block.

System fields

After a contact shares location, you can use:

Build a map URL

You can compose a maps link with the last coordinates, for example:

WhatsApp

WhatsApp channel setup.

Telegram

Telegram channel setup.