Building blocks
- Appointment calendar configured in Fliqr AI (availability, duration, buffers)
- AI Function(s) that check availability and/or book
- AI Agent prompt that knows when to call those functions
- Optional Flow confirmation and reminders
Create AI Functions for scheduling
1
Configure appointments
Set up your calendar under the Appointments / scheduling tools in your workspace (availability windows, services, timezone).
2
Add an AI Function
Go to AI Center → AI Tools → AI Functions → Add.
3
Check availability function
Name it clearly (
check_appointment_availability). Description: “Allows the user to check open appointment slots.” Collect fields like preferred_date / service_type. Point the function at the flow/action that runs Check Availability.4
Book function
Create
book_appointment that collects name, slot, and contact details, then triggers your booking flow/action.5
Output message via custom field
Have the Flow write the result into a text custom field and use that field as the function output message so the Agent rewrites a natural reply (do not send a second raw Flow message if it would duplicate).
6
Enable on the Agent
Attach the functions on the Agent and test phrases like “Do you have anything Tuesday afternoon?”
Prompt guidance
Next
Functions & actions
Deeper function design and HTTP tools.
Human handover
Escalate complex booking edge cases.