Skip to main content
AudioCodes can sit between your telephony system and Fliqr AI to support virtual agents, conversational IVR, and richer speech scenarios.

​
When to use AudioCodes

  • You already run AudioCodes in your telephony stack
  • You need broader interconnect options than a single Twilio number
  • You are building advanced speech / IVR programs

​
Connect

1

Open Voice settings

In Fliqr AI, go to Settings → Channels → Voice and choose AudioCodes when available in your workspace.
2

Enter connection details

Provide the AudioCodes credentials / webhook values required by your workspace configuration.
3

Map the bot or flow

Point inbound calls to the Fliqr AI flow or AI Agent that should answer.
4

Test end to end

Place a test call through your AudioCodes route and confirm intent routing, speech prompts, and handover.
Exact AudioCodes fields can vary by deployment. Use the values from your AudioCodes admin console and Fliqr AI channel panel together.
See Twilio voice if you only need a simple cloud phone number.