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WhatsApp Business API gives you a high-trust channel for support, sales, and notifications. Connect it to Fliqr AI to automate replies, send approved template messages, run broadcasts, and sell from chat.

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Prerequisites

  • A WhatsApp Business Account (WABA) in Meta Business Manager
  • A dedicated business phone number (not already on the WhatsApp consumer app)
  • Admin access in Meta Business Manager
  • A Fliqr AI workspace at app.fliqr.ai
Fliqr AI connects through Meta’s official WhatsApp Cloud API. Prefer Embedded Signup in the product when available; use a Meta System User token when you need a manual connection.

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Connect WhatsApp

1

Open channel settings

Go to Settings → Channels → WhatsApp.
2

Connect with Meta

Use the in-product WhatsApp connection flow when offered. For a manual System User setup, see Connect with Meta System User.
3

Save and test

Save the channel, then message your business number from a personal WhatsApp account and confirm the chat appears in Fliqr AI.

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Guides in this section

Connect with System User

Manual WABA connection with a Meta System User token.

Broadcasts

Message opted-in contacts inside and outside the 24-hour window.

WhatsApp Commerce

Share catalog products, carts, and checkout in chat.

Request location

Ask contacts to share location on WhatsApp, Telegram, and Viber.

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Supported message types

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Limits

24-hour customer service window. After a user messages you, reply freely for 24 hours. Outside that window, use a Meta-approved template message.Template approval. Templates must be approved by Meta before broadcast use.Policy compliance. Unsolicited or spammy traffic can get your number or WABA restricted.

Flows

Build WhatsApp and omnichannel flows.

Import contacts

Import WhatsApp numbers into your workspace.

AI Agents

Handle open-ended WhatsApp chats with AI.

Ecommerce

Catalog and checkout beyond WhatsApp Commerce.