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WhatsApp Commerce lets customers browse products, ask questions, build a cart, and check out without leaving WhatsApp. Fliqr AI connects that experience to your flows and automations.

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Setup

1

Create a Meta catalog

Create or reuse a Facebook product catalog in Meta Commerce Manager.
2

Connect the catalog to your WABA

Link the catalog to your WhatsApp Business Account in Meta. One catalog can connect to a WABA.
3

Enable commerce in Fliqr AI

With WhatsApp connected, use product/cart actions in flows and channel commerce settings as available in your workspace.

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What customers can do

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Tips

  • Keep product titles and images catalog-ready in Meta before sending them in chat
  • Pair commerce with broadcasts only when messaging policy allows
  • For broader store setup, also see Ecommerce overview

Ecommerce overview

Catalog, cart, and order management in Fliqr AI.

WhatsApp overview

Connect WhatsApp and review messaging limits.